DogtraDog.com

TO QUALIFY FOR THE LIMITED LIFETIME WARRANTY:

Dogtra Company provides the original purchaser with a limited lifetime warranty for the 175NCP, 180NCP, 200Series, 210 Series, 1400 Series, 1500 Series, 1600 Series, 1700 Series, 1800 Series, 2200 Series, 2000 T&B Series, 3500 Series, 2500 T&B Series, 280 Series, 1900 Series, 2300 Series purchased after Dec. 31, 2005. To register your Dogtra product, please log onto our website at www.dogtra.com, click on the warranty registration link and fill out the required information. All registration must be completed within 30 days of your purchase. If you do not have access to a computer, you can call our toll free number of 888-811-9111 so one of our customer service representatives can register your product online for you. Also if you were unable to register your product on our website we will accept all products for repair with a proof of purchase. We strongly recommend you keep your original receipt. If your product is not registered and proof of purchase is not available at the time of service, Dogtra will estimate the age of the unit by the serial number. Serial number estimates can be different than the actual purchase time. Without proof of purchase or product registration this is the only method we have for determining the approximate date of purchase.

LIMITED LIFETIME WARRANTY COVERS:

Limited Lifetime Warranty begins from the date of purchase. For the first two years coverage is for both parts and labor, on all our products purchased new. Accessories such as, chargers, splitter cables, antennas, straps and batteries have a one-year warranty from the date of purchase. Once the first and second year warranty coverage expires, the Limited Lifetime Warranty will cover for all parts except accessories and labor fees. Labor fees and shipping fees incurred are the customers' responsibility. Labor fees will be variable depending on the extent of work required. The Limited Lifetime Warranty will expire 5 years from the date a model is discontinued in production by Dogtra Company.

** Battery replacement by the customer during the first year of the warranty is not recommended. If the customer chooses to replace the batteries, any damage to the unit during the change-out by the owner will void the warranty. **

Dogtra Company provides the original purchaser a one-year limited warranty on parts and labor from the date of the original purchase. Products covered include, Yapper Stoppers bark collars, E-Fence 3000/3000Gold, Remote Release Systems, (RRS, RRD and RRdeluxe) PL and QL Launcher Systems.

We cannot offer warranty for units/products that have been bought secondhand or as a resold product.

Dogtra DOES NOT replace defective units or provide refunds for products purchased from us after 30 days from the date of the purchase. Issues of replacement and refunds on units purchased less than 30 days from an authorized dealer need to be addressed to the dealer directly.

Dogtra's warranty DOES NOT cover repairs or replacements due to misuse by the owner or dog, improper maintenance, and/or lost units. Any water damage on the Water Resistant Transmitters of the 175NCP, 180NCP, 200NCP, 202NCP, 1400NCP, 1402NCP, 1500NCP and 1502NCP will also not be covered. All replacement cost for either the transmitter or receiver will be the owner's responsibility.

If the product is resold, the warranty will become void and all repairs will be subject to applicable labor fees.

Dogtra DOES NOT replace defective units or provide refunds after 30 days from date of purchase.

Dogtra's warranty DOES NOT cover repairs or replacement due to misuse, improper maintenance or lost units. Any water damage on models that are not waterproof (RRS & RRD) will not be covered.  All replacement costs for either the transmitter or receiver is the owner's responsibility.

The warranty is void if the unit has been altered or an unauthorized person has attempted repair work.